Refund policy

Last updated 2026-09-25.

If Glide does not work for you, you can ask for a full refund within 14 days of your purchase.

How to ask

Email support@motionvisionfx.com from the address you used to buy, with your order number if you have it. We may ask what went wrong so we can fix it, but you do not have to explain to get a refund inside the 14 days.

What happens next

We refund the payment through our payment provider, Lemon Squeezy. It usually appears within a few business days depending on your bank. Your licence code is deactivated when a refund is issued.

After 14 days

Refunds after this period are at our discretion, for example if a fault we cannot fix stops Glide from working on your system.